Conducting an internal communication survey

Whether you are developing an internal communication strategy for the first time or looking to measure the progress you’ve made in implementing a strategy, it is good practice to conduct a communication survey from time to time.

Surveys can be extremely useful in helping you take an employee-centric approach in managing internal communication in your company by making sure you meet your employees’ communication needs and preferences.  Surveys can also form a key part of your measurement plan, informing your decisions on where you may need to make adjustments to your communication channels, topics or approach.

This document provides guidance and template questions to help you conduct an internal communications survey in your organisation.

Click here to download an Internal Communication Survey Questionnaire (PDF)